We will ship your item(s) within 1-3 days from the time you place your order and it is received in our office.  You can expect to receive your order in 7-10 days (severe weather conditions can cause shipping delays).

At the time you place your order you will know what the shipping cost is.  If you have any questions about the item or shipping costs you can contact us at ennisdollsupplies@yahoo.com or go to our Contact Us page for more options.

Returns:  Returns are due within 30 days of purchase.  Product must be returned in the condition it left our warehouse (showing no wear or any damage), and in its original packaging untampered with.   If a product is received damaged our office needs to be notified immediately.   We have a "no hassel, no fuss" return policy - you can return your item for any reason as long as it is returned within 30 days of purchase.  If you wish, you can always hold credit with our company or your purchase will be credited in the same manner it was paid.  Please contact us with any questions or concerns by calling 541-992-5141 or email us as ennisdollsupplies@yahoo.com.